Frequently asked questions

What are the insurance requirements?

All drivers will need to be aged between 21-75 with 2 years or more driving experience and no more than 6 penalty points on their license. We can add an additional driver at no extra cost. Please note drivers aged 21-24 will require and additonal £200 security deposit for young driver excess.

What ID is needed for the rental?

We need your photocard driving license with share code along with a recent utility bill or bank statement of the same address.

Where do I collect the campervan and can I leave my vehicle?

Our campervan is situated in Poulton-le-Fylde, the address will be within your booking email. Your vehicle can be left on site at your own risk.

What are the collection and drop off times?

Collection: 2pm Drop off: 10am

Are my personal belongings covered?

You should keep your belongings safe at all times as they are not covered by our vehicle or business insurance. We also recommend you take our travel insurance to cover any eventualities.

What happens if the campervan breaks down?

The campervan is covered with 24/7 emergency breakdown assistance. If the vehicle cannot be repaired we will either provide a suitable alternative or refund the remaining days of the hire plus reasonable compensation.

Is there a mileage limit?

There is no mileage limit, but mileage is not unlimited. Please discuss your journey with us if you intend to travel on average more than 200 miles per day.

Can I bring my dog?

We do accept dogs, however please contact us prior to booking to discuss. There will be a cleaning surcharge of £35 & an additional breakage deposit of £200 required. This is to cover any potential damage to seat coverings or linings.

How many people does the campervan sleep?

It sleeps a combination of 4. We would recommend 2 adults on the rock and roll bed and 2 children or 1 adult in the pop top bed.

How can I pay for the hire?

Paypal is our chosen method of payment for all deposits. Balances can be paid via, BACs, Paypal, Cheque or Cash.

Is there a security deposit?

Yes, the security deposit is £500 per hire. This is taken during the final balance payment and returned within 2 weeks of returning the campervan.

What are the changeover days?

Our changeover dates are Mondays & Fridays.